Your privacy is important to us. As you, we dislike spam and spammers. We use only membership personal data to provide members with information about our products and our brands, to share with them recipes and nutritional information, to ask their opinion about our projects, our products and our services in order to improve our products and to serve our consumers better. Please read below the summary of our privacy practices and let us know if you have any questions.
Collection and Use of Personal Information
Personal information is data that can be used to uniquely identify or contact a single person.
What personal information we collect
The personal data we may ask to register members are limited, basic and with limited implications.
- Mandatory data for a new member to register
* first name and name (you can use nicknames if you are not willing to disclose your name)
* a valid email address (we recommend you to have a specific email address for newsletter and commercial information, separated from your professional and personal emails)
* your postcode
- Non-mandatory data to register
* full address
* date of birth
* phone or mobile
* Which of our products and brands you purchase or have interested in.
We may ask ID numbers for contests, but we are not registering them in our database. We keep them in separate records as long as requested by the laws and regulations and we delete the data when they are no more needed.
We are not willing to ask you more personal data. If you believe that somebody from our companies is trying to ask you for personal data not listed above, please report to us.
In our e-commerce websites, we subcontract payments to PayPal. So our companies have no access to your banking or credit card data.
All your personal data are collected with your consent. If you believe that your personal data have been registered without your consent, please report to us and we will delete your personal data from our database.
At any time, if you are willing to unsubscribe, please inform us and we will delete your personal data from our database.
How we protect your personal information
The membership personal data are stored in a dedicated virtual server “Rackspace” located in Hong Kong. Rackspace is one of the largest professional hosting companies in the world and it provides the latest data protection and security software to ensure data integrity.
The personal data can be accessed by limited and designated staff from Denis Group companies or our subcontractors, under a proper written procedure to ensure confidentiality, data integrity and to prevent misuses.
We do not sell or share personal data with third parties. We do not communicate personal data, except if requested by police or authorized authorities in full accordance with laws and regulations. Our companies erase the personal data when they are not needed anymore.
Your personal date can be used only by companies’ member of Denis Group, as permitted by law and for 3 purposes
How we use your personal information
Your personal data can be used only by companies’ member of Denis Group, as permitted by law and for 3 purposes
- to email you newsletters
- to send you goodies, like recipe books or contest prices for instance
- to ask for your opinions about our products, our brands or our services
Our Companywide Commitment to Your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines and procedures to all staff that can have access to your personal data.
Last updated: Jan 15th, 2013